I just want to give a huge shoutout to Justin Lee! He was very polite, professional, and honest with me. He set the standard and I truly believe that every other car salesmen should strive to be like him. I was taken well care of and I love my new Honda Civic. I'll most definitely tell my friends about this excellent car dealership, and I'm very satisfied. Keep up the great work!
I’m reviewing the sales team here, however I’m sure the service department is just as stellar. All the team here was fantastic to work with and they put me in the right car. Very straightforward with pricing and no gimmicks here. I was not rushed, they were upfront about everything and a real pleasure to do business with. I only had the car to test drive for an hour but they said I could take it home for the night if I wanted to. For some reason I thought it was said jokingly, but after working with these ...
Bought Pilot touring couple of weeks ago. It was great experience working with Jason. Though I use HOK for my other car service, never thought I would buy a new car from HOK, I believe it all happened because of Jason and his commitment to customer service. Jason was helpful in almost finalizing the deal (locked in the price but excluding 2/3 accessories) over phone/email before even visiting the dealership. Overall it was great experience. He was also kept following up on couple remaining items pending during delivery even after a week, which is awesome.
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