Customer Testimonials
Excellent and professional service, and patient always to communicate with client, providing support on needs
Thank you so much to Jason Park for providing an excellent and comfortable buying experience. He was able to get me a deal I was excited about. Bonus shout out to the sales manager Tony, it was a pleasure doing business. I highly recommend buying from Honda of Kirkland.
Scott was very easy to work with and great at guiding us through the process.
My wife and I felt like we were treated fairly during the process of purchasing a new CR-V hybrid. Our salesperson Polo Dong was exceptional. He did everything we could have asked for. Answered every question we had until we drove away in our new Honda. Thanks again Polo. Rick and Viona
Great help with buying my new car. No excessive pressure, but did express concern to address my needs. Absolutely love my new car
Awesome experience. Kenny and the team 👍👍. Knew what I was looking for, told them what I could afford. They beat my arp and was in and out in less then 2 hours. Would definitely recommend Kenny and the Kirkland Honda team
I had an excellent experience with Kelvin. While returning my Honda, he helped me through the entire process and made it very simple and easy. He was very supportive and made sure everything worked in my favor, even though I was not buying a new car from there. His kindness and professionalism made me very happy and gave me great confidence in the shop. He made the whole experience stress-free and gave me real peace of mind. Because of Kelvin, I will definitely come back here when I buy my next Honda. Thank you for the outstanding service!
I had a great experience at Honda of Kirkland working with Kelvin. He was professional, patient, and very easy to work with from start to finish. Kelvin took the time to understand what we were looking for, answered all our questions clearly, and made the entire CR-V purchase smooth and stress-free. No pressure, just honest and helpful service. I truly appreciate the great customer care and would highly recommend Kelvin and the team at Honda of Kirkland!
All round satisfaction. I rate this dealership 100% satisfaction zero problem. I bought 2 cars both runs with without problems.
***** 5 STARS ***** always a home run-touchdown @ Honda of Kirkland. Mike Wisecarver, Service Drive Manager is top-notch, very friendly & always on YOU'RE side when it comes to serving your Honda..
MJ Kim was responsive and helpful throughout the whole process, from pre-visit inquiries to showroom visit.
Scott Mortara provided an excellent experience with purchasing a car. He was very attentive with questions, humorous, patient and very professional. What I appreciated most was that I felt no pressure and always felt welcomed and at ease that Scott would be honest and ensure that I received top quality service. Thank you, Scott! You Rock!
We worked with Kelvin Dedrick who is amazing. Took time to explain everything in the car and very patient and helpful in the buying process. Great experience!
Great experience with no hassle or high pressure. Knew what we wanted and a fair price offered and accepted.
We had an excellent experience at Kirkland Honda! We live in Oregon, so we thought it might be difficult to make a purchase out of state, but Scott Mortara made the process seamless! Everything went smooth and it was just an overall extraordinary vehicle purchase. If you're shopping for a new vehicle, please consider Honda of Kirkland, they have the whole process dialed and be sure to ask for Scott Mortara!
Jason helped guide my wife and I towards a model and trim that best fits our needs. Price was fair, service was excellent. Highly recommend.
Nothing my girlfriend and I had the pleasure with working with MJ in order to find a price that matched out budget. MJ was very professional and helpful. He made us feel at home and got to business. If it wasn't for MJ we most likely would have not bought a car that day.
Kelvin was very super efficient and was very easy to work with thank you for helping me with my first car
Kelvin was super easy and efficient to work with.. got us the car we wanted and out the door quickly. He was very informative and upfront about everything.. great guy . If u ever want great personality and professionalism go to kelvin
Scott was very knowledgeable and helpful. The process went well and am very satisfied with new car.
Honda of Kirkland is an absolutely top notch dealership.
Sales and leasing specialist Scott Mortara makes the entire experience of purchasing a new Honda first rate. Since 2022, we have purchased 5 Honda Civics from Honda of Kirkland because of Scott’s attention to detail, customer service and friendly demeanor.
We live in North Central Washington 3 miles from the Canadian Border. We choose to travel 6 hours to purchase a new Honda from Honda of Kirkland and I will tell you why; Scott Mortara and Honda of Kirkland!
Scott has made our purchasing experience 100% satisfying and pleasant. Given the distance from our home ... Read More DealerRater - Jan 12, 2026
If you’re thinking about buying a car, definitely look for Koshua—you won’t be disappointed!
We just bought a 2022 black Honda accord hybrid with Isaac velazquez He’s the best great customer service , great communication, attention and he help us alot throughout the process thanks alot . Honda of Kirkland
I liked the Honda dealership of Kirkland I visited not long ago. A lot of nice cars, a lot of good choices for the customers. Professional team, beautiful office, attention and help - thank you!
I worked with MJ. He did a great job of explaining, bouncing off ideas, and gave me a price I could not refuse. The transaction took a little bit longer than expected because they were understaffed, but they provided clarity
I just purchased my third car from Honda of Kirkland and all three have been a great experience. MJ Kim is very knowledgeable and just a great person to work with.
Great sales experience. Low pressure. Kousha is great to deal with - informative, patient, helpful in every detail. Pleasure to deal with them.
I had a great experience buying through Honda of Kirkland. I worked with Jason Park. We completed our transaction very quickly and smoothly and I feel good about my purchase! Would recommend :).
They heard what I wanted. Help me get what I needed, at the price I could afford and the anxiety that I had, went away. As a single person buying a car, they made it so easy and all my fears went away
Sales representative was knowledgeable, patient and very accommodating showing us and test driving 3 comparative vehicles in order to determine our best choice. Never high pressure!
A very chill car buying experience. All of my questions were answered and I wasn’t pressured to buy. Highly recommend.
Highly recommend buying a new car here, great service, friendly negotiation, and they take all steps necessary to get you what you want, at the price you want.
They’re friendly, helpful, patient, and not pushy. I had a really good experience at their dealership. Would recommend.
No fuss, no trying to sell me, just quick friendly good service and I got want I wanted, a great deal on a Prologue lease.
Straightforward, courteous, informative and not pushy. An ideal car dealership. I bought the perfect car at a reasonable price.
I had the best experience buying my 2022 Honda CR-V from Honda of Kirkland! The team was attentive, professional, and straight to the point. They really listened to what I was looking for, worked hard to get me the best deal, and made the process smooth and stress-free. I ended up with my dream car and couldn’t be happier. If you’re looking for a dealership that values your time and treats you right, Honda of Kirkland is the place
I had a wonderful experience at Honda Kirkland! The dealer, Park, went above and beyond to help me find the perfect car. He was knowledgeable, patient, and genuinely cared about my needs - not push at all, which I really appreciated. He answered all my questions thoroughly and made sure I was comfortable with every step. He also provided very reasonable price. Highly recommend to anyone looking for a used vehicle.
Worked with Jacqueline Larson (sales lady who has been with the company 15 years)
Texted with her for two weeks. Aligned on final terms for a lease. Put my deposit down.
Once I showed up she ran my credit and when it was time to close the deal she changed the terms on the miles. After questioning the why she said they were losing money on the car. Then tried to explain why the miles didn’t matter. I asked for initial terms and told her this was misleading.
They gave me my deposit back and told me it was an ... Read More DealerRater - Aug 30, 2025
Was treated very well. Every person I dealt with was great. Dealership was very comfortable.
Sid at Honda of Kirkland was fantastic—friendly, knowledgeable, and made the car buying process smooth and easy.
I had an overall great experience buying a new car. The process was great. Thank you
Easy to work with. No games with the pricing. Good selection of vehicles. Costco dealership on my area.
Anthony did a nice job of helping me decide which car would work for me.
The team at Honda of Kirkland was professional, transparent, and genuinely helpful throughout the entire car buying process.
Victoria Yount helped me and my sons pick out a new car. She was excellent in asking we wanted. After we purchased the car she got in the car and explained how basic things worked and set it up to get me started. I have purchased all my cars from Honda as long as I can remember. I moved back into this area in 1978. Alice DeSmet
Everyone staring with our sales person were professional and supportive of our decision. They listened to us and helped us with our purchase. We feel like we got a fair price.
The staff were very friendly and was ready to help with what I was looking for. They didn’t just treat me like a customer, but also a person.
Scott was super helpful and patient as we looked at several cars before settling on the one we wanted.
Sid was very helpful and patient with us and helped us to understand our options. We did not feel rushed at all The only suggestion I have is to provide good drinking water in the lobby area.
Kousha was very accommodating. We live two hours away from the dealership and he did everything he could to help us. He was quick to answer our questions and he even sent us a video of the car inside and out! When we decided we wanted a test drive he came in on his day off…and we bought the car!
Honda of Kirkland was very informative and helpful! Made buying my first car a seamless and positive experience
Overall, an outstanding experience—my CR‑V handles beautifully and delivers impressive fuel efficiency. A special thank you to Victoria for her patience, thorough answers, and positive attention to every concern.
Sid Eng was great to work with for the purchase of my 2025 Civic Hybrid Hatchback through the Costco Auto Program. Good communication, timely, and without any pressure. Highly recommended.
Scott was helpful and thorough throughout the process. Very happy with my new hybrid Honda Accord.
I highly recommend Honda of Kirkland, and especially Jason, for anyone in the market for a new or used vehicle. The level of professionalism, customer service, and care I experienced made the entire process enjoyable and stress-free. I also want to thank Memo in Finance department, making sure he gave me the best deal and more for my car!
The dealership was very professional and staffs were friendly. Scott Mortara helped us to find a perfect car that we were looking for. He kept us well informed about our new CR-V. Thank you so much for your help Scott.
Friendly, willing to make it work with your budget, and great communication.Did not try to pull any gimmicks.
Attentive team, understood my needs and made the car trade quick, safe, and satisfying.Thanks
Great customer service. Kelvin listened to me, my stories and pointed me to the car I really wanted. He and the Sales Manager Joe make a good team. This dealership was very busy at the end of March, but still managed to make me feel special. Thank you
I was passed around a few people for the total purchase. As this was done completely over the phone, it was understandable. The only thing I can criticize is that no documents were sent electronically. Docusign and email work great for many forms and it took a few extra day (around 10) to clear up the deal due to this. Everyone there was super helpful though. I will definitely be looking at Honda of Kirkland again. I commend the sales staff and Barbara especially. Her diligence made all the difference.
1. Took my Honda Pilot in for a service around 8 AM Tuesday, B1237 service and 3 additional issues. Since I have extended warranty, asked to see if the repairs would be cover and go ahead if they were.
2. No update until 3:30 PM so I checked. Got a reply at 4:30 PM that shop was backed up and it would be tomorrow.
3. No update on Wednesday so checked again. One issue was due to a recall service done wrong (same dealership), so they were fixing it. Other 2 issues they were waiting for extended warranty company.
4. Got a message on Thursday that warranty company approved ... Read More DealerRater - Apr 7, 2025
Excellent service while buying the new Hybrid Civic. Will definitely consider them again when searching for a new vehicle.
No pressure sales, explained the features and functions of vehicle we selected, no up selling at closing
Everyone at Honda of Kirkland was very friendly and helpful. The salesman we had an appointment to meet with for a test drive came to meet us and immediately got the car for us. We felt comfortable with MJ Kim immediately. He was friendly, knowledgeable, informative, and helpful. He explained how to use many of the features of the car and had many positive facts to share about the vehicle. He valued our trade in at a fair price, and we felt good about the price we would pay for our new vehicle. The finance expert explained the warranty coverage ... Read More DealerRater - Mar 25, 2025
I used the Costco deal and they handled very well. We had a test drive and when we were ready, we selected our vehicle, found out the Costco price and proceeded to the sale. Took a while for the financing but we were always in communication with our representative. There was no pressure except for the additional warranties but they accepted our decisions. Very professional, no haggling or pressure at all. A very pleasant experience.
Straight forward transaction once we pointed out the online price and clarified a couple of times the amount they said they would discount since we didn’t need the “included” extras.
Worked with Jacque and drove from out of area to get our car. Love my new Passport! Thanks!
Honda of Kirkland helped me buy my first car and were extremely helpful during the entire process.
I felt well taken care of as I chose a car! The 2 people who worked with me were amazing! I am thankful for this dealership and will recommend it to friends and family.
Scott dealt with us fairly and honestly. The experience was excellent and we are happy with our new car.
Very helpful friendly people and nice vehicles. Only thing I would’ve changed is the variety of vehicles.
Had a pleasurable experience purchasing a new vehicle. Have also had excellent encounters with the service department.
Very fair and professional experience, we received the vehicle we desired and at a price point we were comfortable with
Very fast and professional. No hassle. Sid and MJ was a great help. We finalize the deal and got my car very efficiently.
Dan stepped in to help us when we had some questions and concerns about the vehicle we were purchasing. He was cool, collected, honest, and instrumental in helping us make our purchase in confidence. He went above and beyond to make sure we were satisfied that this was, indeed, the car for us.
Of course, I can’t leave without thanking our salesperson, Polo Dong, who facilitated the sales process. He is polite, kind, and made the whole process really easy (at least for me.) I highly recommend Polo for your car purchasing needs.
Barbara Gilley in Financing was just ... Read More DealerRater - Jan 12, 2025
After an unpleasant issue with a salesperson, the sales manager went above and beyond to make things right. He restored my faith in the dealership.
Honda did a fantastic job in making my car purchase effortless. They had a warm reception and Jacque was helpful right from the beginning, Jason was also helpful in the transaction, along with finance department with Martinez.
This was the most streamlined car deal we’ve ever done! Sid Eng was very polite, friendly, and helpful! If only all car deals could be this straightforward! We will definitely be back to purchase our next car from Honda of Kirkland! I know we received a fair deal!
Victoria provided me with attentive, detailed & patient help during a lengthy purchase. Excellent help throughout!
I got to the Honda of Kingston dealership and was in and out in just over two hours with my car. I met Dan Murphy and worked with Scott to complete all the paperwork, get a demonstration on all the features of my CRV Hybrid Sport Touring, and it was a great experience. Scott gets a 10 in my book, and I would recommend this dealership to anyone looking for a Honda. Need a car, go talk to Scott.
The whole process was a very smooth and easy process. Test drive to out the door in just a couple hours.
Everyone was super kind and patient, answering all my questions. I didn't like the color in stock and they went out of the way to see if there's any cars in transit that they'd be able to transfer over. Were also responsive over email while I waited for the car to arrive.
Kelvin Dedrick is a phenomenal salesperson. He did not try to upsell anything to inflate the price of the CRV Hybrid Sport Touring. It was a long day just waiting for people to be available. My appointment was for 10 am and I was out of there by 1:30 pm.
I have rarely encountered an auto sales associate as knowledgeable and professional as Scott at Honda of Kirkland. From the moment I began the process, he demonstrated exceptional attention to detail, ensuring every aspect of my vehicle purchase was seamlessly managed. His expertise was evident during his comprehensive and engaging tutorial of my CR-V Sport Hybrid, where his passion for the Honda brand shone through. Scott's professionalism and pride in his role as a member of the Honda of Kirkland team left a lasting impression. Thank you, Scott, for delivering an extraordinary car-buying experience!
Sid was a pleasure to work with. He was professional, direct, and did not push us in any way. His experience shows. This was a mostly seamless process.
Showroom clean and bright. Staff friendly and attentive. Able to view the new Hondas without restrictions.
At first I didn’t have the best experience but then I had another sales rep reach out that truly gave me the best customer experience and took the time to ensure that everything I was wanting to discuss was covered to where I felt confident driving off with a new vehicle.
Great experience with Honda of Kirkland. Polo was honest and easy to work with. I felt like they made us a great deal and have continued to provide support after purchasing.
Scott Mortara is not the average auto salesperson. In my opinion Scott's a top-notch professional who does his best to arrange a deal that fits the customer needs and is fair to both the customer and Honda of Kirkland. I've been leasing vehicles since 1990 and would highly recommend Scott as the person to work with. George P.
Absolutely fantastic buying experience. Very knowledgeable people! Jade Foster made the magic happen! She definitely deserves a promotion. I cannot wait to buy my next car from the same dealership.
The most professional and likable sales team at Honda of Kirkland, especially Kelvin Dedrick. Very thorough and easy to deal with.
"I had an absolutely fantastic experience purchasing my new Honda at kirkland WA.Riley Hoffman was incredibly knowledgeable and helpful. He took the time to understand my needs and preferences, and guided me through the entire process without any pressure. I felt valued as a customer and am extremely satisfied with my purchase. I would highly recommend this dealership and Riley to anyone looking for a new car."
Jacqueline 'Jacqui' Larson just helped me find a great car, at the right price, working around my crazy schedule. She is a true professional in all the best sense of the word. Knowledgeable, personable, amazingly supportive throughout the process. If you are looking for a new or used Honda go see Jacqui @[email protected]! AND... Their service department is the best I've ever worked with!
The team was flexible and supportive in our financial dilemma and found a solution, thanks to Zack, Jay, and Justin
I had nice experience at this dealership. They explain every thing clearly and they have nice people working there.
Best car buying experience I have had in recent years. I drove away in a Certified CR-V and am completely happy. Scott M was my sales associate and he was great to work with. Others in the dealership were also great including Joe in finance. I highly recommend Honda of Kirkland.
Scott was incredibly helpful and a pleasure to work with. He was able to answer all my questions on my 2021 Honda Pilot.
Sid Eng was our salesman last week when my husband and I purchased our brand new 2024 Civic Touring model. He was very kind, professional and reassuring , as I had never driven a car with the latest Sensing Technology. Sid also has a great sense of humor which is always beneficial . We are considering purchasing a second new automobile from Sid in the future. Thank you, Sid!
Absolutely no customer service. Service guys do not follow up with customers for hours turns out no one is working on the car at all! No apology, then followed by false promise of "I will not charge you" which is then taken back at time of payment . "Hey manager did not approve and you have to pay" . These guys are terrible at customer service with zero loyalty to repeat customers. I will take my business elsewhere.
“Remarkable car-buying experience”
I had the pleasure of working with Kousha at Honda, and I couldn't be happier with the service I received. From the moment I walked into the dealership, Kousha's professionalism and knowledge were apparent. He took the time to understand my needs and preferences, guiding me towards the perfect car that checked all the boxes. Kousha's attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process, Kousha demonstrated transparency and worked diligently to secure a fair deal. His straightforward approach and exceptional customer service ... Read More DealerRater - Apr 28, 2024