Sid was very helpful and patient with us and helped us to understand our options. We did not feel rushed at all The only suggestion I have is to provide good drinking water in the lobby area.

Kousha was very accommodating. We live two hours away from the dealership and he did everything he could to help us. He was quick to answer our questions and he even sent us a video of the car inside and out! When we decided we wanted a test drive he came in on his day off…and we bought the car!

Honda of Kirkland was very informative and helpful! Made buying my first car a seamless and positive experience

Overall, an outstanding experience—my CR‑V handles beautifully and delivers impressive fuel efficiency. A special thank you to Victoria for her patience, thorough answers, and positive attention to every concern.

Sid Eng was great to work with for the purchase of my 2025 Civic Hybrid Hatchback through the Costco Auto Program. Good communication, timely, and without any pressure. Highly recommended.

Scott was helpful and thorough throughout the process. Very happy with my new hybrid Honda Accord.

I highly recommend Honda of Kirkland, and especially Jason, for anyone in the market for a new or used vehicle. The level of professionalism, customer service, and care I experienced made the entire process enjoyable and stress-free. I also want to thank Memo in Finance department, making sure he gave me the best deal and more for my car!

The dealership was very professional and staffs were friendly. Scott Mortara helped us to find a perfect car that we were looking for. He kept us well informed about our new CR-V. Thank you so much for your help Scott.

Friendly, willing to make it work with your budget, and great communication.Did not try to pull any gimmicks.

Attentive team, understood my needs and made the car trade quick, safe, and satisfying.Thanks

Great customer service. Kelvin listened to me, my stories and pointed me to the car I really wanted. He and the Sales Manager Joe make a good team. This dealership was very busy at the end of March, but still managed to make me feel special. Thank you

I was passed around a few people for the total purchase. As this was done completely over the phone, it was understandable. The only thing I can criticize is that no documents were sent electronically. Docusign and email work great for many forms and it took a few extra day (around 10) to clear up the deal due to this. Everyone there was super helpful though. I will definitely be looking at Honda of Kirkland again. I commend the sales staff and Barbara especially. Her diligence made all the difference.

1. Took my Honda Pilot in for a service around 8 AM Tuesday, B1237 service and 3 additional issues. Since I have extended warranty, asked to see if the repairs would be cover and go ahead if they were. 2. No update until 3:30 PM so I checked. Got a reply at 4:30 PM that shop was backed up and it would be tomorrow. 3. No update on Wednesday so checked again. One issue was due to a recall service done wrong (same dealership), so they were fixing it. Other 2 issues they were waiting for extended warranty company. 4. Got a message on Thursday that warranty company approved the 2 repairs and it would take until Friday. Mentioned that I needed the car by 4 PM Friday for a scheduled event and was told that it would be OK. 5. Got a message on Friday 1:30 PM that the car is ready to pick up, so I dropped off my wife before going to pick up my daughter. 6. Got a call from my wife that the 'service advisor' working on Tuesday took a day off on Friday without any notes, and I was fully charged for 2 repairs. It would take 'a couple of hours' to call extended warranty company again. 7. No update until 4 PM, new 'service advisor' call went to voice mail. So I had to drop by. 8. Was told that warranty company approved the repair, but it would take '20 minutes' to redo the paper work. 9. Got my car out at 5:30 PM and was very late for my event. As a Honda customer since 2001, my next car will be a Toyota.

Excellent service while buying the new Hybrid Civic. Will definitely consider them again when searching for a new vehicle.

No pressure sales, explained the features and functions of vehicle we selected, no up selling at closing